Cookie Policy

The Ceylon Villas & Co. (“we”, “our”, “us”) uses cookies and similar tracking technologies on our website, booking platforms, and digital services (collectively, the “Platform”) to ensure functionality, enhance user experience, and protect our business operations.

This Cookie Policy explains:

• What cookies are
• How and why we use them
• Your rights and control options

By continuing to use our Platform, you acknowledge that cookies may be used in accordance with this Policy, subject to your preferences where applicable.

Cookies are small text files placed on your device (computer, mobile, tablet) when you visit a website.

We use the following technologies:

• Session Cookies – Temporary cookies that expire when you close your browser
• Persistent Cookies – Stored on your device until deleted or expired
• Web Beacons / Pixels – Small graphic files used to track interactions (e.g., email opens)
• Tracking URLs – Links used to monitor engagement and navigation
• Device Identifiers – Used for mobile analytics and fraud prevention

These technologies collectively help us identify returning users, maintain sessions, and analyze platform performance.

Where applicable under data protection laws, we rely on:

• Legitimate Interest – For essential website functionality, fraud prevention, and security
• Consent – For analytics, marketing, and non-essential cookies
• Contractual Necessity – To enable bookings, payments, and account access

We ensure cookies are not used beyond what is necessary for stated purposes.

We use cookies strictly for legitimate business purposes, including:

• Delivering and maintaining Platform functionality
• Processing reservations and guest services
• Enhancing security and preventing fraud
• Improving website design and performance
• Providing personalized user experiences
• Conducting analytics and research
• Supporting marketing and promotional activities
• Ensuring compliance with legal obligations

We do not use cookies to unlawfully collect sensitive personal data.

We may allow trusted third-party service providers to place cookies on our Platform.

These may include:

• Analytics providers (e.g., Google Analytics)
• Advertising partners (e.g., Meta, Google Ads)
• Payment gateways
• Booking and reservation systems

These third parties operate under their own privacy policies. The Ceylon Villas & Co. does not control or assume liability for third-party cookie practices.

Some cookie-related data may be processed outside Sri Lanka.

By using our Platform, you acknowledge that:

• Data may be transferred internationally
• Appropriate safeguards are implemented where required

You have full control over cookies:

If you disable cookies:

• Some features may not function properly
• Booking and payment services may be affected
• Personalization may be limited

We are not responsible for reduced functionality resulting from disabled cookies.

Cookies are retained only for as long as necessary:

• Session cookies: Deleted when browser closes
• Persistent cookies: Retained based on purpose or until manually deleted

We periodically review and minimize retention periods.

We implement appropriate technical and organizational measures to:

• Prevent unauthorized access
• Protect data integrity
• Secure user interactions

However, no system is completely immune from risk.

We reserve the right to update this Cookie Policy at any time.

Updates will be:

• Posted on this page
• Effective immediately unless stated otherwise

Continued use of the Platform constitutes acceptance of updates.

To the fullest extent permitted by law:

• The Ceylon Villas & Co. shall not be liable for indirect or incidental damages arising from cookie usage
• We are not responsible for third-party tracking technologies
• Users are responsible for managing their own cookie preferences

For any questions regarding this Cookie Policy:

The Ceylon Villas & Co.

ayubowan@theceylonvillas.com